Drift community, I yearn for the platform that puts all customer marketing touch points at my fingertips. Why are marketing solutions fragmented, disconnected, and exhaustive? I was intrigued by Drift because your solution philosophy is to create the single view into the customer experience for marketers. A one-click view into touch points and an ability to enhance and improve it for potential buyers is Nirvana for me. What was the design thinking for your solution? What else makes life easier for marketers?