Need help building my first playbook
Hi there!
I recently signed up to Drift and I pretty much have all the playbook flows in my head. The only thing I'm missing is step-by-step guidance on how to actually use the builder. Is there a user guide that can walk me through the technicalities of the product?
Thanks,
Nami
Comments
Hi there @Nami Cohen
If you’re looking for instructions we have a couple of places that have good material for you! Drift Insider and our Help Center.
Here is a video on Insider for building bots.
https://insider.drift.com/lessons/building-a-bot-conversation-in-a-drift-playbook/
I would recommend going through Insider certifications and courses for help with leveling up for Drift.
Here is a user guide from our help docs on building bots.
https://gethelp.drift.com/hc/en-us/articles/360040672693-How-To-Build-Bot-Playbooks
I also wanted to include this handy link to our Conversational Marketing Blueprint for you @Nami Cohen !
https://drift.com/wp-content/uploads/2020/08/Conversational-Marketing-Blueprint-Workbook.pdf