How Do I Disable Drift on My Website?

To completely disable Drift on your website, you'll want to ensure that any playbooks, as well as your Default Greeting, are turned off. Navigate to the "Playbooks" menu icon on the right-hand toolbar, then click into any playbooks that are marked active. You can then mark them inactive.

Next, navigate to Settings, then Drift Widget. Move the slider at the top of this screen to the off position. Disabling both of these areas will disable Drift on your website.