Troubleshooting Slack Integration Connection

If you're running into issues when installing the Slack integration, it may be due to restrictions in your Slack workspace.

  • If you notice that you are having trouble connecting, you may need to reach out to your Slack Admin to approve the Drift Slack App before you can begin using it.

Once approved, you'll can try reconnecting to Slack here. You'll notice that while connecting, you'll be prompted to do the following:

1. Sign in to your intended Slack workspace

2. Authorize Drift to connect

Once authorized, you can begin using the Slack Integration! 😄

Check out our help doc for more information on connecting Drift / Slack