How to troubleshoot if you cannot connect to your Drift Desktop App

If you are having trouble connecting to your Drift Desktop App, please try the steps below!

  1. Hard Refresh (command + R)
  2. Help tab> troubleshooting > clear cache and restart”
  3. Help tab > troubleshooting > reset app data
  4. Manually update the drift > “check for updates”

If these steps do not work, please try uninstalling and reinstalling your Drift Desktop App 🙂


If you are still having trouble, please feel free to comment below 👇and we will get back to you!

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