How to Change from the Bot to Me in the Default Greeting

If you would like to show yourself in the Drift Widget Default Greeting (welcome message) instead of the Bot, you can do so by navigating to Settings > App Settings > Drift Widget > Default Greeting. In the Default Greeting setting, below the online and offline personalized greetings, you will see 'Sent from:' at the bottom of the screen where you can select either 'a randomly selected teammate' or 'a specific teammate.' 

To select yourself, you will check the 'a specific teammate' box and select your avatar from the dropdown menu. This should update the example online and offline greeting avatars to the selected teammate as a preview of what the customer will see on your site. This will ensure that your site visitors will see your avatar instead of the Bot on the site through the Default greeting.

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