What files types and size attachments does the chat bot accept?

edited April 12 in Settings

If you have turned on incoming and outgoing attachments on your Drift, which is found by going to settings -> app settings -> Drift Widget -> advanced -> attachments.

We do not exclude any file types from being uploaded into the chatbot, but we do run virus scans through them, and in terms of file size, it has a limit of 25 MB.

Thank you for taking the time to read this, and here is to your success!

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