What files types and size attachments does the chat bot accept?

If you have turned on incoming and outgoing attachments on your Drift, which is found by going to settings -> app settings -> Drift Widget -> advanced -> attachments.

We do not exclude any file types from being uploaded into the chatbot, but we do run virus scans through them, and in terms of file size, it has a limit of 25 MB.

Thank you for taking the time to read this, and here is to your success!

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