How do I stop links from furling?

edited April 12 in Settings

You may find when a site visitor sends a link to you in chat or if you are trying to send a link to a site visitor, it can unfurl which can take up the chat window for site visitors or simply be annoying!๐Ÿ˜†

No fear, you can head to Settings -> App Settings -> Conversations -> Advanced (or click here!)

You will see 'Unfurl links in conversations' with a option to toggle this on/off on the far right hand side.


Toggle this off so it appears grey (not blue!) and you are all set!๐Ÿคฉ


If you have any questions in regards to this, feel free to comment below ๐Ÿ‘‡and we will get back to you!

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