How to export content before leaving Drift?

Ahh we are so sad to see that you are planning on leaving Drift! We hope to see you again soon.

Though since you are planning on leaving Drift, you wouldn't want to lose all of the valuable information you have gathered while using Drift. Let's dive in on the best nexts steps!

Note: All this information is also found in one of our help docs too: https://gethelp.drift.com/hc/en-us/articles/360046572994-Exporting-Content-Before-Leaving-Drift.

  1. Turn off all your playbooks
  2. Export your contacts. To do this, you'll want to create a contact segment with the filter of 'Email is known' and then export as a CSV.
  3. Export your conversation report. This report contains the URLs of your conversations and tons of other information. This report can be found here: https://app.drift.com/reports/conversations.
  4. Remove the Drift widget! This means removing the install code that lives on your site.


And there you have it! We hope to see you again soon and thank you for using Drift.

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