What is an ABM Welcome Message?

The ABM Welcome Message allows you to deliver a personalized experience to your target accounts by creating a greeting that is tailored to them. All you have to do is upload a list of accounts you want to target with a personalized message!

Note: ABM Welcome Message Playbooks are available only on our paid plans.

You can access ABM Welcome Message Playbooks by clicking Playbooks > Create Chat Playbook > Bot/Live Chat. Select the audience for the Playbook and then look for the type ABM Welcome Message on the next page.

Below is an image of what this playbook looks like for your reference:

Have more questions about creating an ABM playbook? Comment below and we would be happy to help.