How to load Drift without setting cookies prior to user consent?
If you require consent from everyone in the privacy settings:
It seems that drift will always set cookies, even prior to the consent:
Is there a way to load drift chatbot and show the user consent when the user clicks on it but never set cookies prior to such consent?
Comments
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Hi there, Community Drifter!
Chelsey, here, from Drift Support 👋 Thank you so much for reaching out.
I understand that you are wondering if Drift drops a cookie before users accept consent and if that is a feature to "turn off," which I'm happy to help with.
Drift does drop a cookie before a user accepts consent. However, this cookie does not collect any Personally Identifiable Information.
It is possible to make the initial load of Drift a function and wait to call that function until you have visitor consent. You don't have to load Drift (and its cookies) before consent is accepted. This comes with a variety of other considerations around site experience and performance, but is a viable option.
You can find out more about Drift's security and privacy policies and procedures here.
Thanks for posting!
Chelsey from Drift Support⚡️
