How to manually set an attribute's value

Dan Murdoch
Dan Murdoch
in Playbooks

How can I set an attribute's value, without relying on clicking a button? Perhaps in a message text?

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  • NataliaDriftSupport
    NataliaDriftSupport

    Hi Dan Murdoch,

    Thank you so much for submitting your question!

    I understand that you're wondering how you can set values for your custom attributes. I can certainly help you with this.

    Here is how you set up the button text being written as the value for your attribute:

    rtaImage (2).jpeg

    Here is how you apply an attribute to the user based on the specific button they click:

    rtaImage (3).jpeg

    If you would like to learn more about custom attributes and attribute mapping I encourage you to check out this help doc - https://gethelp.drift.com/s/article/Custom-Contact-Attributes.

    Hopefully, this helps. Let me know if you have any further questions!

    Natalia from Drift Support ⚡️

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