lost access to Authenticator for MFA

I have MFA enabled and was using Google Authenticator. I changed phones and lost access to the Authenticator but my drift app is still signed in. I can receive chats on it too. However I can not log in from my computer anymore.

I have tried chatting with support on the app but its a little wonky. I do not receive their replies and they go to my email instead.

Any ideas how I can recover this?