Drift Video Extension NOT working

My chrome Drift Video extension is not working. When I go to Drift Video from my Drift dashboard it takes me to install the chrome extension. I installed the chrome extension but when I go to use it I am directed to the login page (even after I have already logged in) which then takes me to the Drift dashboard and the cycle continues (Drift dashboard>Drift Video>Uninstall/Reinstall Drift Video Extension>Drift Video Extension>Login>Drift dashboard). I have uninstalled and reinstalled the extension several times and even had my company's IT department look into it. Please advise! :)