Windows Desktop App Not Loading
Hi there,
I'm struggling with the Windows Desktop App. It won't load for me. I only get a blank white box. I uninstalled it and re-installed it. Anyone else having this problem?
Comments
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Hey Kim!
Running into issues with the desktop app can be contributed to a variety of areas, some inside Drift's control (like improper installation) and some outside (like a group policy security measure on your Windows account). Try running through these steps located at the following link: https://gethelp.drift.com/s/article/How-To-Troubleshoot-the-Drift-Desktop-App
If you're still running into issues, contact your IT team and see if there's any policies or security parameters on your workstation that might prohibit third-party apps.
