🚢🚢⚡️All Aboard! New Drift Releases: April 21st

edited April 21 in Drift Products

This post is part of a new series that highlights product updates, or "ships," that we are sending your way.

At Drift, one of our mottos is "always be shipping." Which means we are invested in improving our products for you.

Join your captains Kristen and Katie for this week's update adventure!

Here is a quick summary:

Chat 🤖

  1. Reminder email to install Drift
    1. Why: Reming teammates who were sent the code during onboarding to finish installing Drift
    2. Where: In your email inbox
    3. Who: Customers on the Essential plan and up (formerly known as the Pro plan)
  2. In-app banner alert that widget is turned on
    1. Why: Letting you know that Drift is displaying on your website in case you are planning any changes or updates
    2. Where: All across the application (app.drift.com)
    3. Who: Customers who started with a free account and upgraded to paid
  3. New onboarding steps
    1. Why: Make onboarding and setting Drift quick, seamless and intuitive
    2. Where: During initial Drift set up
    3. Who: Customers on the Essential plan and up (formerly known as the Pro plan)
  4. Pagination for Salesforce user mapping
    1. Why: Make Salesforce user mapping easier to navigate by putting the content on multiple pages (instead of one long scroll)
    2. Where: Salesforce Integration page
    3. Who: Admins for all customers on the Essential plan and up (formerly known as the Pro plan

Video 📹

  1. Rename videos on the library page
    1. Why: Save a couple of clicks by updating video titles directly on the library page
    2. Where: Drift Video library
    3. Who: All Drift Video users
  2. Record multiple video segments and combine them into one video
    1. Why: Combine multiple videos into one (TikTok style!)
    2. Where: Drift Video iOS app
    3. Who: Drift App iOS users (version 3.1.11)


Thoughts? Questions? Feedback? Confused about what exactly TikTok is (like me)? Respond below 👇

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