Is it possible to activate a playbook on desktop version but deactivate it on mobile version?
I have a welcome message activated but when seen from a mobile device it takes a lot of space of the screen so I would like to keep the welcome message on the desktop version of my web but deactivate it from the mobile version. Is it possible?
Answers
Hi Andrea 👋
Chris here from the Drift team! You can do this, here's a quick Drift video:
https://video.drift.com/v/abktXjFyviq/
I hope this helps!
Note: the comment above is only applicable to paid accounts. Free accounts will not be able to use Device-specific condition sets.
Here's an additional resource for paid plans: https://gethelp.drift.com/hc/en-us/articles/360019350874-How-to-Target-Playbooks-Using-Targeting-Conditions