playbook configuration help needed
On the drift site, their chatbot often has a simple slider with a question.
When I click the chat widget it expands and I get possible responses.
I can't seem to figure out how to accomplish this.
On the drift site, their chatbot often has a simple slider with a question.
When I click the chat widget it expands and I get possible responses.
I can't seem to figure out how to accomplish this.
Comments
Hi Paul! On our paid Drift plans, you have the ability to set up a playbook which is what you are seeing on our site. A playbook displays the first question node on the site and once you click into it you can follow a pre-determined flow. You can start with this Help Doc to learn even more about playbooks: https://gethelp.drift.com/hc/en-us/articles/1260804552789-Playbooks