How to add these suggested messages in Free Drift

Hello, can someone guide me on how to add those ready-to-use replies to the Drift free account whenever a new user sends me a message, as a sender view I am receiving those quick replies.

Thanks in advance,


  • Hi Ajaykalal,

    Natalia from Drift support here 😁

    I'm afraid that the saved replies feature is only available on our Premium plan and above. If you are interested in this feature and would like to upgrade to the Premium plan, please let me know as I'd be able to assist you with that.

    There's a browser extension called Text blaze which lets you save text templates. You might want to try using it as an alternative solution.

    Hopefully, this helps! Let me know if you have any follow-up questions :)